NetNews Offline 2/NetNews Offline Volume 2.iso/news/comp/dcom/modems-part1/9081

Internet Message Format | 1996-08-05 | 1.7 KB

Path: newsfeed.gsfc.nasa.gov!usenet
From: "Kevin M. Gregg" <[e-mail]>
Newsgroups: comp.dcom.modems
Subject: Packard Bell modem upgrade troubles
Date: Mon, 25 Mar 1996 09:07:06 -0400
Organization: NASA Goddard Space Flight Center -- Greenbelt, Maryland USA
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Need help.  I have a Packard Bell (forgot exact model) Pentium 60,
16 MB RAM, 540 MB hard disk, DOS 6.2, Windows for Workgroups 3.11,
2x cd rom, soundblaster compatible card, internal 14.4 modem.

This weekend, I bought an internal 28.8 modem made by Boca.  Opened
the case and was surprised to discover than PB had installed a single
expansion card that has the 14.4 modem, cd rom controller, and speaker
hardware on it. So, simply pulling this card to get rid of the 14.4
modem is not an option. So, I gave up on installing the 28.8 modem and
wanted to put things back the way they were so the 14.4 modem will work.

Now, the 14.4 modem will not dial the phone and hangs up whatever comm
program I use.  (And I mean a hard hangup... must hit reset button to
start computer again.)  This problem happens with the Windows terminal app,
the AOL software, and my Trumpet Winsock application.  There is no message
shown, just a hard "freeze".  Microsoft Diagnostics (msd.exe) does not
report any problem.  Same with the program Checkit. The IRQs, base hardware
addresses, etc. seem OK... no obvious conflicts.  Any ideas?

Secondly, how can I get the 28.8 modem to work given the expansion card
configuration I mentioned above?

Thanks,
Kevin Gregg